Expanding into emerging markets is rarely a product challenge. More often, it is a payment infrastructure challenge — and the right solution can open markets that were previously beyond reach.
Deriv is a Malta-based online trading platform with over 25 years in the industry, 3 million active traders, and 300+ tradable assets. Founded in 1999, Deriv has grown into one of the most accessible trading platforms in the world — with a deliberate focus on emerging markets in Africa, Southeast Asia, and Latin America. Its mission, "Trading for anyone. Anywhere. Anytime.", it is a principle that shapes every product and operational decision the company makes, including how money moves in and out of trader accounts.
At that scale, payment infrastructure is not a back-office detail — it is a direct driver of trader acquisition and retention.
In the first half of 2025, Deriv integrated Volet.com's business payment services to improve payment performance in high-growth regions where deposit conversion and withdrawal speed had been limiting expansion.Within six months, Deriv processed over 25,000 transactions across Africa, the Caribbean, Asia, and South America — and reached markets it had no meaningful payment presence in before.
The Opportunity: Reaching Markets Where Standard Payment Rails Fell Short
Deriv's operations team identified four factors limiting growth in key markets:
Inconsistent transaction success rates. In markets including Nepal and Martinique, transactions were processed through generic international rails with poor regional fit. Both deposits and withdrawals were running at inconsistent success rates that made it difficult to build reliable transaction volume.
Limited local payment method support. Traders in West Africa, South Asia, and the Caribbean needed payment options that matched how money actually moves in their markets. Standard international processors didn't offer them.
No infrastructure for global expansion. Entering new markets required local payment rails — and sourcing them country by country was slow, expensive, and operationally complex.
Inefficient payment workflows. Manual reconciliation, transaction delays, and lack of real-time visibility were adding operational cost and slowing the team's ability to respond to conditions on the ground.
Why Volet.com
Deriv needed a single cross border payments platform that could handle deposits and payouts across radically different markets — without going country by country to set up local payment rails.
Volet.com's multi-currency Business Account gave Deriv one integration covering local deposit and withdrawal methods for Deriv's users across multiple markets, without building that infrastructure in-house.
On the business side, Deriv manages liquidity within the Volet.com system — topping up its balance when users are withdrawing, and pulling out the surplus when deposits outpace withdrawals. For this, SEPA and SWIFT transfers are the primary rails, with crypto payouts as an additional option.
On the user side, Deriv's traders need a familiar and accessible way to fund their accounts and withdraw earnings. For this, card payments, crypto, and local bank transfers are the relevant methods — each serving different markets and user preferences.
The coverage: Volet.com's local deposit and withdrawal methods gave Deriv access to user bases in markets it previously couldn't serve — directly translating into higher deposit conversion in those regions.
The cost structure: Deriv pays no subscription fees and no setup charges — processing costs scale with transaction volume only, reducing the fixed overhead of expanding into new markets.
The onboarding: Volet.com provided hands-on support through the integration process, which the Deriv team completed in approximately one week.
What Was Done
Deriv connected via Volet.com's Business Account, integrating both the deposit and payout flows. For deposits, Deriv implemented Volet.com's Hosted Checkout — a ready-made payment page that handles the deposit experience without requiring Deriv to build custom payment UI for each market.
For payouts, withdrawal requests from traders trigger automated payments through the Volet.com payment gateway API, with real-time status updates back to Deriv's systems.
Across all markets, Deriv's traders deposit and withdraw funds through the Volet.com e-wallet gateway. Users can fund their Volet.com wallets using crypto, cards, or local payment methods available in their region, and withdraw via the same routes — giving traders access to payment options they could actually use.
For Nepal, Volet.com's local bank transfer infrastructure added an additional withdrawal option in NPR — a currency that most standard payment processors do not support.
ForMartinique — a French overseas territory transacting in EUR — Deriv uses SEPA at the business level for liquidity management: moving funds between its own balance and the Volet.com account as needed.
Results: H1 2025
In the first six months of 2025, Deriv processed over 25,000 transactions through Volet.com across newly activated and previously underleveraged markets.
Market
Transactions
Growth
Benin
12,650
+46.7%
Togo
4,748
+17.5%
Burkina Faso
3,506
+13%
Namibia
1,000+
new market reached
Jamaica
1,000+
new market reached
Madagascar
1,000+
new market reached
Beyond volume, three operational improvements materialized:
▪️ Payout workflows moved from manual queue management to automated processing with real-time monitoring
▪️Faster deposit confirmation contributed to improved client satisfaction scores and stronger retention in newly activated markets
The results align with Deriv's broader strategic direction. In November 2025, the company launched its first-ever global brand campaign, reinforcing its commitment to financial inclusion across underserved markets. The business payment platform that Volet.com provided in H1 2025 was part of the operational foundation that makes that commitment deliverable — not just marketable.
"Before Volet.com, a significant part of the team's energy went into transaction recovery — identifying where deposits or withdrawals had stalled and working through it market by market. That's time that doesn't go into growth. What the Volet.com integration gave us, beyond the coverage itself, is operational confidence. When we decide to enter a market, we're not waiting months to find out whether the payment layer actually works."
— Derek Swift, Head of Client Funding Facilities at Deriv
What This Means for Your Platform
For online brokers and trading platforms, as well as those who work with global affiliate networks and international contractors, the payment layer is a retention mechanism as much as a functional one. Partners stay on platforms where withdrawals are fast and deposits don't fail.
Volet.com's payments for global businesses — combining local fiat rails with stablecoin settlement across 9 networks, a mass payouts solutions, and coverage across 100+ countries — is built for exactly this operational profile.
If your platform faces similar challenges in emerging markets, contact the Volet.com team to discuss what payment coverage looks like for your specific regions.
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